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Terms & Conditions

Welcome to our website. By accessing or using our services, booking appointments, or browsing this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Booking & Payment

All service bookings are subject to availability and confirmation. Appointments can be made online, by phone, or in person. To secure your booking, advance payment or a deposit may be required. Prices displayed on the website are subject to change without prior notice. Full payment must be completed before or at the time of service unless otherwise agreed. We reserve the right to refuse or cancel any booking at our discretion.

Cancellations & Refunds

Clients are requested to inform us in advance if they wish to cancel or reschedule an appointment. Cancellation timelines and refund eligibility may vary depending on the service booked. Late cancellations or no-shows may result in partial or full charges. Refunds, if applicable, will be processed using the original payment method and may take several business days. Promotional or discounted bookings are generally non-refundable.

Service Limitations

All treatments and services provided are intended for relaxation and wellness purposes only and do not replace professional medical advice, diagnosis, or treatment. Clients are responsible for informing our staff of any medical conditions, allergies, injuries, or special requirements before receiving services. We reserve the right to modify, substitute, or discontinue any service without prior notice.

User Conduct

Users are expected to behave respectfully toward our staff and other clients at all times. Any form of inappropriate behavior, harassment, abuse, or misconduct will not be tolerated and may result in immediate termination of services without refund. Damage to property caused by a user may result in additional charges.

Privacy

We value your privacy and handle personal information in accordance with our Privacy Policy. Information collected through our website or during bookings is used solely for service delivery, communication, and improvement of our offerings. We do not sell or misuse your personal data.

Liability

While we strive to provide high-quality services, we are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services. Clients receive treatments at their own discretion and risk. We shall not be liable for any loss, injury, or discomfort resulting from undisclosed medical conditions or misuse of services.

Contact

If you have any questions regarding this Terms & Conditions, please contact us